top of page

Awakening
Need answers?

Thanks for submitting!

scroll

Custom orders may take 2 to 3 weeks to create and process. InStock items will be shipped within 7-10 business days.  These handcrafted artisan products are made from start to finish with you in mind.

FAQ

1

​How do I

place an order?

Choose Your Product

Firstly, choose your product at the online store 

After you click “Add to cart” or "Pay Now" you will begin the checkout process.

 

1. Review Cart

The first stage of the shopping cart process is to review your cart. Use the "Quantity" column to remove or change the quantity of a product. Click “Return to Shopping” to continue shopping or click "Continue to Shipping Information" to proceed to the next stage in the checkout process.

2

Payment

& Shipping

2. Shipping Information
Fill in your shipping information. This is where you want your product shipped to (applicable for physical product).
Next click "Continue to Shipping Method".


3. Shipping Method
Select the shipping method you would like.
Then click "Continue to Billing Information".


4. Billing Information
Please note that the information you enter here must be the same as that associated with your credit card. For example you must use the correct billing address. (This is the address where your credit card statement is sent.)

To ensure that your order is properly processed, please enter a valid email address and phone number.

If your billing information is the same as your shipping information then leave the box checked and click "Continue to Payment Method".

If your billing information is different from your shipping information then uncheck the box and fill in the billing information. Then click "Continue to Payment Method".

3

Secure Ordering

& Payment Options


5. Payment Method
If using a credit/debit card for payment then enter your credit card number, Expiration Date and CVV Code.
Next click "Submit Payment".

If using PayPal for payment then click on the PayPal tab and then click "Continue to PayPal".


MasterCard Users Please Note: If you are using MasterCard you must choose the PayPal option when purchasing. Once you have chosen PayPal you will be given the option of making payment with your MasterCard.


Finalize Your Order
This is a very important step. Your payment has been processed but you now must click the "Finalize Your Order" button to complete the shopping cart process.

 

4

Returns

Refunds

*No Refunds on Custom items.

*Natural Beauty products used less than 2/3 are eligible for return and exchange for another of equal value.

 

**All return requests must be submitted 72 hours after delivery of item by  email to

mystikalsisters@gmail.com**

bottom of page